At The Home Linen, we aim to make your shopping experience simple and convenient. We carefully process and dispatch orders so your bedding reaches you safely and on time.

1. Order Processing

Orders are normally processed within 1–2 business days after order confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

2. Delivery Time

Once your order has been dispatched, delivery times may vary depending on your location and courier service.

Estimated delivery:

• Karachi: 2–4 business days

• Other Cities: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Applicable delivery charges will be displayed or communicated at the time of order confirmation.

Shipping charges may vary depending on the delivery location and order details.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and active contact number.

The Home Linen will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or unreachable contact information.

5. Courier Delivery

Orders are delivered through third-party courier services. Once an order has been dispatched, customers may be contacted by the courier for delivery arrangements.

If you are unavailable at the time of delivery, the courier may attempt delivery again according to its own policies.

6. Order Tracking

Where tracking information is available, customers may receive their tracking details after the order has been dispatched.

7. Delayed Deliveries

While we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Courier service disruptions

• Incorrect delivery information

• High order volumes

• Unforeseen circumstances

We appreciate your patience in such situations.

8. Damaged or Incorrect Orders

If your parcel arrives damaged or you receive an incorrect product, please contact us as soon as possible.

Customers are encouraged to record an unboxing video when opening their parcel, as it may be required to verify claims.

For more information, please review our Return & Exchange Policy.

9. Contact Us

For any shipping-related questions, please contact us:

The Home Linen
Phone: 0334 4716221
Email: thehomelinen78@gmail.com
Address: Gulshan-e-Iqbal, Daldaga

Last Updated: September 2026